Get Started

Privcy Policy

Scope of This Policy

This Privacy Policy applies to:

  • Visitors of our website

  • Businesses using the Rewardz platform

  • Customers engaging through QR-based WhatsApp loyalty campaigns

It governs the processing of personal information collected through QR scans, WhatsApp conversations, contact forms, and platform usage.

Information We Collect

1. Information We Collect

We may collect:

  • Full name

  • Mobile number

  • Email address

  • Company details

  • Business contact information

This data may be provided directly by users or collected during WhatsApp engagement.

2. Customer Engagement & Campaign Data

When customers interact with QR codes and WhatsApp campaigns, we may collect:

  • QR scan timestamps

  • Reward redemption history

  • Campaign participation data

  • Chat interaction logs

  • Device identifiers

This helps businesses track engagement and optimize loyalty campaigns.

3. Technical & Usage Information

We automatically collect:

  • IP address

  • Browser type

  • Device information

  • Location data (approximate)

  • Website usage behavior

This information is used to improve performance and security.

How We Use Information

Rewardz uses collected data to:

  • Deliver automated WhatsApp rewards

  • Manage loyalty campaigns

  • Provide real-time analytics dashboards

  • Improve user experience

  • Prevent fraud and misuse

  • Provide technical support

We process data only for legitimate business purposes and in accordance with applicable laws.

Legal Basis for Processing

We process personal data based on:

  • User consent

  • Performance of contractual obligations

  • Legal compliance

  • Legitimate business interests

Data Sharing & Third Parties

Rewardz does not sell personal data.

Information may be shared with:

  • Authorized business clients

  • Cloud hosting providers

  • WhatsApp Business API partners

  • Payment processors

  • Government authorities when legally required

All third-party partners are bound by confidentiality obligations.

Data Retention

We retain personal information only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Dispute resolution

  • Security monitoring

After that, data may be securely deleted or anonymized.

Data Security Measures

We implement strong security protocols including:

  • SSL encryption

  • Secure cloud infrastructure

  • Firewall protection

  • Access control systems

  • Fraud detection mechanisms

However, no digital system is 100% secure.

Your Rights

Depending on jurisdiction, users may request:

  • Access to personal data

  • Correction of inaccurate data

  • Deletion of information

  • Withdrawal of consent

To exercise rights, contact: support@rewardz.com

Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

Users can disable cookies in browser settings.

Scroll to Top